Jobs Description:
We are looking for an enthusiastic
sale Representative to contribute in generating sales for our company. You will
be responsible for closing sales deals via Client Visit and maintaining good
customer relationships. An effective sale representative must be an excellent
communicator and have superior people skills. They must be comfortable
presenting products or services, as well as dealing with complaints and doubts.
Roles & Responsibilities:
Client Servicing & Relationship
Management
- Build
trusted relationships with assigned clients and act as their primary point
of contact.
- Conduct
regular check-ins via calls, emails and visits to ensure clients are
satisfied and engaged.
- Understand
client business goals and suggest relevant solutions to help them achieve
better results.
- Share
product/service updates, new features, or add-on offerings to keep clients
informed and interested.
Retention & Renewals
- Drive
timely contract renewals and ensure minimal client churn.
- Track
client usage, engagement levels, and overall satisfaction to ensure high
retention.
- Provide
clients with ROI-driven insights to reinforce the value of our services.
Upselling & Cross-Selling
- Identify
opportunities to expand client engagement through relevant upsell and
cross-sell solutions.
- Collaborate
with internal teams to customize offerings as per client needs.
Collaboration & Reporting
- Coordinate
with support, operations, and product teams to resolve client queries
quickly.
- Maintain
accurate records of all client interactions, renewals, and account
activities in CRM.
- Share
regular updates and reports on client feedback, account health, retention
rates, and revenue contribution.
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Skill Set Requirement:
- Good Communication
- Negotiation skills
- Key account management skills
- Client Servicing, retention and renewals
Apply
TradeIndia,
, India, 1.00 - 5.00 years